Question
| Does the BoatU.S. Towing Service apply if I am a guest on a friend's boat? |  |
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Answer
If a Member is a guest on a boat and the owner is also present, regardless of who is at the helm, the owner would be responsible for having the appropriate towing service, not the guest Member on board.
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Question
| My Membership has expired and I'm going boating tomorrow. Can I renew my membership over the phone and have an active Membership tomorrow? | |
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Answer
| Yes. With any major credit card we can renew any Membership right over the phone. Expired Memberships will be re-activated at 11:59p.m. on the day of payment. | |
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Question
| If I travel to a different state or waterway, will my towing service apply? | |
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Answer
| Yes. Your on the water towing service travels with you and will provide assistance up to the level you have selected on any body of water where you take your boat. | |
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Question
| Do you assist jet skis, wave runners, and other personal watercraft? | |
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Answer
| Yes, TowBoatU.S. provides service to all recreational watercraft. | |
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Question
| What is the "Theft Reward" Program? | |
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Answer
| This deterrent program helps to protect your boat and equipment from theft and vandalism - at no additional cost to you. BoatU.S. will pay up to a $2,500 cash reward to any person or persons providing information resulting in the arrest and conviction of a thief or vandal. Registration is automatic with Membership. Simply display your BoatU.S. Theft Reward Decal. | |
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Question
| Where can I get a quote on boat insurance? | |
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Answer
| BoatU.S. offers low-cost, quality coverage boat insurance. Online quotes are available at BoatUS.com or by calling 877-476-7630. In many cases, we are able to bind insurance over the phone, making it effective that day. | |
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Question
| Is BoatU.S. Membership required to get a quotation? | |
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Answer
| No. You don't need to be a member of BoatU.S. to get a quote. However, this is a group program based on the BoatU.S. group loss experience so should you decide to accept the quotation you will need to join BoatU.S. to take advantage of this benefit of Membership. This can be arranged at the same time you initiate your insurance coverage. The $25 annual Membership dues are reduced to $19.00 per year when you join online or through the marine insurance program. Your Membership also includes $50 per incident towing service as well as over 26 additional benefits and services. | |
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Question
| Where do you provide insurance coverage? | |
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Answer
| Coverage is available anywhere in the United States (excluding Alaska and Wyoming) with seasonal cruising extensions available to Canada, the Bahamas, Bermuda, and Mexico. Premium discounts are available for selecting restricted cruising areas such as the Chesapeake Bay or Puget Sound. Let us know where you will be using your boat and we will match you to an appropriate area at the best rate available. | |
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Question
| Is towing service included with the BoatU.S. Policy? | |
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Answer
| The BoatU.S. Yacht Policy provides coverage for salvage, fuel spill containment & clean up, wreck removal and emergency towing necessary to protect the boat from further damage in the event of a covered loss. Non-emergency tows for such things as running out of gas, having a dead battery, or soft grounding are included in the BoatU.S. Membership Towing Service, not the boat insurance policy. This way, non-emergency tows are not recorded on your boat insurance claims record. | |
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Question
| Are there discounts for successfully completing safe boating classes? | |
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Answer
| Yes. The BoatU.S. Program awards premium discounts for successful completion of any safe boating courses approved by the National Association of State Boating Law Administrators (NASBLA). These include courses by the Coast Guard Auxiliary, Power Squadron, Red Cross, the online course administered by the BoatU.S. Foundation for Boating Safety and others. | |
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Question
How do I join?
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Answer
| To join, call the Membership Department (800-395-2628), click the join button online at www.boatus.com/membership or send in $25 (plus additional towing service if desired) to 880 S.Pickett St. Alexandria VA 22304. Or you can join in any West Marine or BoatU.S. retail store. | |
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Question
| Who do I contact if I have additional questions? | |
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Answer
| Call the Membership Department at 800-395-2628 or e-mail membership@boatus.com. | |
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