New York - Albany |
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Department of Motor Vehicles | ||
| Division of Vehicle Safety Services | |||
| Consumer and Facility Services | |||
| PO Box 2700-ESP | |||
| Albany | NY | 12220-0700 | |
| Phone: 518-474-8943 (M-F 8:30 am - 4:15 pm) | |||
| Fax: | |||
| http://www.nysdmv.com | |||
| 1. Do you handle consumer complaints? | Yes |
| Do you handle consumer complaints dealing with: | |
| a. Recreational boat defects? | No |
| b. Boat dealers? | Yes |
| c. Marinas? | No |
| d. Boat repair yards? | No |
| 2. Do you handle complaints for non-residents? | Yes |
| 3. Are there forms that consumers can fill out? | Yes |
| 4. Can they be filled out online? | No |
| 5. Do you have a database of complaints? | Yes |
| 6. Is the database accessible to consumers? | No |
| 7. Is it available online? | No |
| Note: DMV licenses boat dealer in New York State. However, they will only deal with complaints about boat dealers regarding registration or transfer of ownership. Any other complaints about dealers should go to the Attorney General’s office. | |
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