| 1. Do you handle consumer complaints? |
Yes |
| Do you handle consumer complaints dealing with: |
|
| a. Recreational boat defects? |
No |
| b. Boat dealers? |
No |
| c. Marinas? |
No |
| d. Boat repair yards? |
No |
| 2. Do you handle complaints for non-residents? |
|
| 3. Are there forms that consumers can fill out? |
Yes |
| 4. Can they be filled out online? |
No |
| 5. Do you have a database of complaints? |
|
| 6. Is the database accessible to consumers? |
|
| 7. Is it available online? |
|
| Note: First, they said all boating-related complaints should go to the Department of Environmental Protection. Second time, they said such complaints should go to “Bureau of Water Conservation” because they handle boating registration. That’s not true, th |