| 1. Do you handle consumer complaints? |
Yes |
| Do you handle consumer complaints dealing with: |
|
| a. Recreational boat defects? |
Yes |
| b. Boat dealers? |
No |
| c. Marinas? |
Yes |
| d. Boat repair yards? |
Yes |
| 2. Do you handle complaints for non-residents? |
Yes |
| 3. Are there forms that consumers can fill out? |
Yes |
| 4. Can they be filled out online? |
No |
| 5. Do you have a database of complaints? |
Yes |
| 6. Is the database accessible to consumers? |
Yes |
| 7. Is it available online? |
No |
| Note: Office said boat dealers are licensed through the NY DMV. Complaints should go to them. DMV does license boat dealers however, they will only deal with complaints about boat dealers regarding registration or transfer of ownership. |