Puerto Rico - San Juan |
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| Department of Consumer Affairs | |||
| Minillas Station | |||
| P.O. Box 41059 | |||
| Santurce | PR | 00940-1059 | |
| Phone: 787-721-0940 | |||
| Fax: 787-726-6570 | |||
| http://www.daco.gobierno.pr | |||
| 1. Do you handle consumer complaints? | Yes |
| Do you handle consumer complaints dealing with: | |
| a. Recreational boat defects? | Yes |
| b. Boat dealers? | Yes |
| c. Marinas? | Yes |
| d. Boat repair yards? | Yes |
| 2. Do you handle complaints for non-residents? | Yes |
| 3. Are there forms that consumers can fill out? | Yes |
| 4. Can they be filled out online? | No |
| 5. Do you have a database of complaints? | Yes |
| 6. Is the database accessible to consumers? | Yes |
| 7. Is it available online? | No |
| Note: “The agency will provide assistance only to people with low income.” Also, their website is in Spanish. | |
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