Submit a Complaint

If you want to report a complaint about a boat, marine engine or other marine-related service or if you just want to share a good experience, please fill out the following complaint/compliment form. The information you report will be entered into the BoatUS Consumer Protection Bureau's industry information data base, which is available for reference by BoatUS members only. The Bureau also mediates disputes with the marine industry on behalf of members. Please let us know if you need our help.

* Required field

    Item 1.

    Personal Information

    Item 2.

    Description of Boat and Engine

  • Description of Product:
  • Description of Service:
  • Dealer:
    Item 3.
  • Copies of marine surveys, invoices or correspondence documenting your report should be sent to:
    BoatUS Consumer Protection Bureau
    Attn: Debbie Schaefer
    880 South Pickett St
    Alexandria, VA 22304
    or fax to: Debbie Schaefer 703-461-4674

    Item 4.

  • on 

    Item 5.

  •  The Better business Bureau
  •  Attorney General's office
  •  Any other consumer Affairs Office
  •  A lawyer (As a matter of policy, BoatUS does not become involved in complaints already in litigation)
  •  Have you posted anything negative about the company you are contacting us about anywhere online?
  • If yes to any of the above, please explain:

    Item 6.

  • on 

      Item 7.